Care management capacity explorer
Make staffing assumptions visible. Explore how member mix and contact frequency change monthly workload.
Illustrative inputs only. Contact frequencies are editable planning assumptions, not clinical recommendations. Inputs stay in your browser.
Planning assumptions
| Member group | Members | Contacts per member per month |
|---|---|---|
| Higher acuity | ||
| Moderate acuity | ||
| Lower acuity |
Use productive capacity after allowing for documentation, unsuccessful outreach, meetings, and time away.
Monthly planning view
How to interpret the model
Monthly demand equals the sum of each group’s member count multiplied by its contact frequency. Available capacity equals staff equivalents multiplied by productive contacts per staff equivalent. Additional whole staff equivalents equal the rounded-up positive demand–capacity gap divided by per-staff capacity.
This model treats contacts as comparable units of effort and averages quarterly work across months. It does not separately model acuity-related contact duration, failed attempts, leave, supervision, skill mix, seasonality, or scheduling constraints. A real workforce plan needs those details, validated source data, and clinical review.
Changing an input changes an estimate; it does not demonstrate a clinical outcome or a staffing mandate.